These Terms of Service ("Terms") govern your use of Travisaro ("the app", "we", "our"). By using the app, you agree to these Terms. If you do not agree, do not use the app.

1. Purpose of the App

Travisaro is a travel and visa-management tool that helps users track:

  • Visa rules and stay limits
  • Passport expiration
  • Trip history
  • Days spent in each country
  • Visa durations and validity

The app provides informational calculations only. It does not provide legal, governmental, or immigration advice. You must verify all visa-related decisions with the appropriate authorities.

2. Eligibility

You must be at least 14 years old to use Travisaro. By creating an account, you confirm that you meet this requirement and have the legal capacity to agree to these Terms.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the app only for lawful purposes
  • Maintain the security of your login credentials
  • Not interfere with the app's functionality
  • Not attempt to reverse-engineer, damage, overload, or hack the system
  • Not upload harmful, illegal, or inappropriate content

You are responsible for all activity under your account.

4. AI and OCR Features

Travisaro includes an optional AI-based tool that analyzes uploaded visa or passport images to extract information.

You acknowledge that:

  • Images are used for processing only and deleted immediately
  • No images are stored on our servers
  • AI results may contain inaccuracies
  • AI-generated insights must be reviewed by the user
  • The feature does not constitute immigration advice

The app is not responsible for decisions made based on AI output or user-input data.

5. No Legal or Immigration Liability

Travisaro provides estimates and calculations based on the data you enter. The app does not guarantee:

  • Travel eligibility
  • Visa approval
  • Compliance with government regulations
  • Entry to any country

You are solely responsible for verifying your travel status and complying with immigration laws.

6. Payments and Subscriptions

Some features of Travisaro require a paid subscription. Payments may be processed through:

  • Stripe (web payments)
  • Apple App Store
  • Google Play Store

Before purchase, all pricing and subscription terms are clearly displayed.

Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date.

By subscribing, you authorize recurring charges to your selected payment method until cancellation.

You may cancel at any time through your account dashboard, Stripe Customer Portal, Apple, or Google (depending on where you subscribed). Cancellation takes effect at the end of the current billing cycle.

If a subscription payment fails:

  • We will notify you of the failed payment.
  • A second payment attempt may be made.
  • If the second payment attempt fails, your premium access will be automatically downgraded or suspended.

Access may be restored once payment is successfully completed.

We reserve the right to modify pricing or subscription terms with appropriate notice.

Lifetime Deal (One-Time Payment)

Travisaro offers a Founder's Lifetime Deal — a one-time payment that grants full Pro access permanently. This is not a subscription and no recurring charges apply.

  • Access is granted immediately upon successful payment.
  • No cancellation is required — there is nothing to cancel.
  • Access continues for as long as the Travisaro service operates.
  • If the service is discontinued, no refund is owed beyond what is stated in the Refund Policy below.

The Lifetime Deal is limited in quantity and may be withdrawn at any time without notice.

7. Refund Policy

Purchases via Apple App Store or Google Play Store

Refunds for purchases made through Apple or Google must be requested directly through their respective refund systems. We cannot process these refunds.

Purchases via Stripe (Web Only)

Refunds may be issued if:

  • There was a duplicate charge
  • A technical failure prevented access to a paid feature
  • A mistaken purchase is reported within 24 hours

Refunds are not provided for:

  • Change of mind
  • Incorrect user-entered visa or travel information
  • Governmental policy changes
  • Misinterpretation of visa rules or calculations

Refunds, when approved, will be issued to the original payment method within 5–10 business days.

How to Request a Refund

Email hello@travisaro.app with the subject line "Refund Request" and include:

  • The email address used for your account
  • The date of purchase
  • The reason for your request

We will respond within 48 hours. Approved refunds are processed via Stripe to your original payment method.

8. Account Termination

We may suspend or terminate accounts that:

  • Violate these Terms
  • Attempt to damage or manipulate the app
  • Abuse support channels
  • Upload illegal or harmful content

You may delete your account at any time. Deletion permanently removes all associated data and cannot be undone.

9. Intellectual Property

All content, branding, algorithms, and design elements of Travisaro are the property of the developer.

You may not:

  • Copy, resell, or distribute the app or its content
  • Reverse-engineer or attempt to extract source code
  • Create derivative products based on the app
  • Use the app's name or branding without permission

10. Service Availability

We aim to maintain reliable service, but we do not guarantee:

  • Uninterrupted operation
  • Absence of errors
  • Compatibility with all devices
  • Continued availability of all features

We may update, modify, or discontinue parts of the app at any time.

11. Limitation of Liability

To the fullest extent permitted by law:

  • The app is provided "as is" without warranties
  • Travisaro is not liable for travel disruptions, overstays, fines, or denied entry
  • The app is not liable for losses resulting from incorrect user data or AI misinterpretation
  • The app is not responsible for outdated or incorrect visa information due to external changes

Use of the app is at your own risk.

12. Updates to These Terms

We may update these Terms from time to time. The "Last Updated" date reflects the latest version. Continued use of the app constitutes acceptance of the updated Terms.

13. Contact Information

For support or questions related to these Terms, please contact:

hello@travisaro.app

Cookie Notice

Travisaro uses cookies and local storage technologies to improve the app's functionality. These may include:

  • User preferences such as language, display, and settings
  • Anonymous usage analytics
  • Temporary session data

We do not use advertising cookies or tracking technologies for marketing. You may manage cookies and app permissions through device settings.

App Store Disclosures

Apple App Store Disclosure

The app may use third-party services such as Stripe, OpenAI, Cloudinary, and Airtable. Data may be processed on servers outside your country. Images uploaded for AI scanning are processed temporarily and deleted immediately. Profile photos are stored via Cloudinary.

Google Play Disclosure

The app collects basic account data (email), passport and visa information provided by the user, and anonymous analytics. Uploaded visa images are not stored. Users may delete their data at any time through account settings.